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NORTH SHIELD FINANCIAL Privacy Policy
Effective Date: March 6, 2026
1. Introduction
North Shield Financial (“we”, “our”, or “us”) is a life insurance agency operating in Ontario, Canada. We are committed to protecting the privacy and personal information of our clients, prospective clients, and website visitors in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of personal information:
- Full name, date of birth, and contact information (email address, phone number, mailing address)
- Health and lifestyle information relevant to life insurance applications
- Financial information necessary for policy underwriting and recommendations
- Beneficiary information
- Government-issued identification numbers where required by law
- Website usage data, including IP address, browser type, and pages visited
3. How We Collect Your Information
We collect personal information directly from you when you:
- Complete a quote request or contact form on our website
- Apply for a life insurance policy through our agency
- Communicate with us by phone, email, or in person
- Subscribe to our newsletter or marketing communications
We may also collect information automatically through cookies and similar tracking technologies on our website.
4. How We Use Your Information
We use your personal information to:
- Assess your insurance needs and provide personalized policy recommendations
- Process and administer insurance applications and policies
- Communicate with you regarding your policy, renewals, and claims
- Comply with legal and regulatory obligations under Ontario and Canadian law
- Improve our website and services
- Send you marketing communications where you have provided consent
5. Disclosure of Your Information
We do not sell your personal information. We may share your information with:
- Licensed insurance carriers and underwriters for the purpose of obtaining quotes and processing applications
- Reinsurance companies as required
- Regulatory bodies and government authorities as required by law
- Third-party service providers who assist us in operating our business, subject to confidentiality agreements
All third parties with whom we share your information are required to maintain the confidentiality and security of your data.
6. Consent
By providing your personal information to us, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may affect our ability to provide you with certain services.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Insurance-related records are typically retained for a minimum of seven (7) years following the termination of a policy, in accordance with Ontario regulatory requirements.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.
10. Your Rights
Under PIPEDA and applicable Ontario legislation, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw consent for certain uses of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us using the information provided below.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
North Shield Financial Ontario, Canada Phone: (+256)-268-227-669 Website: www.northshieldfinancial.ca
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.